We ensure the highest standards of confidentiality and security, including complying with all HIPAA guidelines and requirements. Individual cases are not identified in any report of aggregate results. All patient information is stored in confidential, locked areas. Paper surveys are shredded after one year, once all data is verified, cleaned, and backed up. We maintain data for a maximum of 48 months, as required by The Joint Commission. Client organizations should keep copies of all paper forms and electronic data prior to sending this data to us. If you need more information, please e-mail us regarding our server security protocols.
McLean Hospital will provide a standard Business Associate Agreement to any client organization upon request. Send us a signed copy, and we will return a copy signed by an authorized McLean representative................. ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................ ................